What do we offer?
We provide full cycle software development services that might begin with a back-of-a-napkin sketch and end with the release of a commercial product. Astea will be your partner through all phases of development: from requirements gathering and analysis, to system architecture and software design, to programming and system validation.
We partner with you through all phases of the development process from requirements gathering and analysis to system architecture and software design to programming and system validation.
Customer Support and Maintenance
Whatever happens, whenever it happens, our Support Engineers will be on call to immediately address and solve an issue.
Quality Assurance
Ensure that you are working with great software from the get-go. This is our Quality Assurance Engineers’ commitment.
Development
Astea provides full-stack software development. We are technology agnostic. Fundamental to what we do is our belief that the selection of a technology should be based on its ability to meet a project’s requirements, not the other way around.
UI/UX
Intuitive design and an enjoyable user experience are musts for any product’s success. We believe that the key to superlative experience design is not only bringing real value to your users but making them love you product.
Business Analysis
It all starts with understanding your business and your users’ needs, identifying the challenges, and turning them into opportunities, because the only successful products are those that solve real problems.
For you, it is all about the problem you need to solve. We know it, too, and we have been there many times with our clients. Our Business Analysts and Software Engineers will start actual work with you and your team from the very moment you contact us. They will make sure that they get a solid understanding of your business domain and of your market. At Astea we know you cannot develop a commercially successful product by just tracking tasks and progress. What our clients and partners gain by working with us is the confidence that we see the big picture, as they do, and that we are always thinking of the product as a whole, and not just about the implementation of a specific task.
This is why each and every member of a team actively participates in requirements analysis and definition with one goal only: to make sure that we got the user stories right.
For you, it is all about the problem you need to solve. We know it, too, and we have been there many times with our clients. Our Business Analysts and Software Engineers will start actual work with you and your team from the very moment you contact us. They will make sure that they get a solid understanding of your business domain and of your market. At Astea we know you cannot develop a commercially successful product by just tracking tasks and progress. What our clients and partners gain by working with us is the confidence that we see the big picture, as they do, and that we are always thinking of the product as a whole, and not just about the implementation of a specific task.This is why each and every member of a team actively participates in requirements analysis and definition with one goal only: to make sure that we got the user stories right.
You could hire the best developers anywhere, and they could build the best and the most complicated algorithms ever, but the stubborn truth is that no one will ever care if your product is not easy to understand and use. When creating product prototypes, mock ups, or even pixel perfect designs, we never stop thinking about your users and their stories.
We believe that the perfect design for your software product depends on a thorough understanding of your business, your target users, and the way you want them to interact with your product. We have deep experience in designing cross platform solutions for different screen sizes and operating systems. Over the years we have learned that good design is responsive; however, great design offers an unforgettable user experience.
In addition to their employment at Astea, many members of our staff teach a broad range of software technology, computer science, and management courses to university undergraduates and graduates majoring in computer science, mathematics, and various engineering disciplines. Leveraging our strong academic backgrounds we solve complex problems through the application of advanced modeling approaches, neural networks, graph databases, artificial intelligence, machine learning algorithms, and distributed computing platforms.
At Astea we like to say that we are technology agnostic. And we are proud of it! When working with us, you will see that once we understand your needs, we will design the most appropriate approach and select the best technology possible to achieve your project’s goals.
Our development experience is broad, and there is a simple reason for this: We always consider and evaluate alternative approaches when new systems are being designed.
On each of our agile teams, the QA process begins with the first day of development, not towards the end. Our QA Engineers actively participate in the complete product development lifecycle. They do it all: from helping to select the tools and technologies most suitable for a project to writing and executing manual and automated test plans that enforce features’ acceptance criteria. Through continuous integration of the code base with automated builds and functional-level regression tests, we ensure the highest possible quality of the delivered product. Manual, automation, performance testing, API testing, bug reporting, analyzing test results, reporting and tracking defects – Astea’s Quality Assurance team does it all with the objective of delivering to you a product that you will love and enjoy using.
Astea’s teams design, implement, and support multi-platform, large scale applications. Our DevOps and Support Engineers are devoted to establishing a steady and reliable operation of production and development environments hosting applications developed by Astea Solutions and ensuring that they run smoothly, efficiently, and with as little interruptions as possible. You, as our client, will be offered a real time troubleshooting 24/7 where In the case of a system issue, Level 2 Support Engineers will work directly with your team in order to determine the root cause of it and provide a resolution.
Astea can also offer you a 24/7 consumer support to help you promote your newly released product and guide your customers as needed. The key advantage of our Customer Support is the direct access to the Product Developers, Software Analysts, and Technical Support specialists. Thanks to this, your customers will immediately feel that they’re talking to someone with intimate knowledge of and passion for the product, someone who can provide actual help and real insights, rather than reading off a script.
You, as our client, will be offered a real time troubleshooting 24/7 where In the case of a system issue, Level 2 Support Engineers will work directly with your team in order to determine the root cause of it and provide a resolution.
